Product FAQs

Will this product eliminate specific mycotoxins and/or address my symptoms?

MoldTCM is a blend of herbs traditionally used to support general well-being, and it's formulated as a supplement specifically for those who have been exposed to mold. However, as a dietary supplement, it's important to note that we can't make specific claims about the elimination of mycotoxins or address individual symptoms, nor can we provide medical advice.

How many bottles should I order and how long should I use the product?

The product is designed for a 50-day course. Each set contains 4 bottles, giving you enough for this suggested duration.

What should I do if I’m living in a mold-infested environment?

If you're in a moldy environment, individuals often choose to use the product continually until they're able to relocate or the mold is professionally remediated. After that, consider continuing the product for an additional 50-day course. The formulation allows for long-term and repeated use, if necessary due to re-exposure to mold.

What should I do if I get re-exposed to mold?

In cases of re-exposure to mold, you might consider another course of the product, depending on your individual needs and circumstances. Long-term use is also an option, especially if your environment or occupation, like an HVAC technician for example, presents ongoing exposure to mold.

What happens if I miss a day of the 50-day course?

While consistency is generally beneficial, missing a day or two generally does not require restarting the entire course. Simply try to maintain regular use to provide your body with the support it might need.

Why is this product not cheaper?

The product is made from 14 herbs utilized in Traditional Chinese Medicine (TCM), each of which undergoes an advanced extraction process to create a concentrated powder, which may be up to five times more concentrated than regular herbs. The process of encapsulation also contributes to the cost. We strive to keep the prices as low as possible, understanding the needs of those who have experienced mold exposure.

Can this product be used if I've been exposed to various types of mold, not just black mold?

MoldTCM is formulated with a broad spectrum of herbs that have been traditionally used to support overall health and well-being. As such, it is not limited to a specific type of mold exposure.

When might I begin to see changes?

Individual experiences can vary greatly. At the start of the regimen, some people may experience an initial shift in their overall sense of wellness as their body adjusts to the herbs. This is sometimes referred to as a die-off effect and can last from a few days to a couple of weeks, depending on the individual. It's important to stay hydrated and get adequate rest to support your body during this time. If the die-off effect feels too intense, consider reducing the dosage by half while maintaining the same frequency of intake (four times per day) for a few days before gradually returning to the recommended dosage.

What are the ingredients?

MoldTCM includes a blend of traditionally used herbs: Artemisia Annua Herb, Houttuynia Cordata Herb, Cyperus Rotundus Rhizome, Ligusticum Sinense Root, Cinnamomum Cassia Twig, Xanthium Sibiricum Fruit, Curcuma Longa Rhizome, Foeniculum Vulgare Fruit, Eugenia Caryophyllata Flower Bud, Acorus Tatarinowii Rhizome, Anemarrhena Asphodeloides Rhizome, Schisandra Chinensis Fruit, Psoralea Corylifolia Fruit, and Glycyrrhiza Uralensis Root. For capsule orders, gelatin is also included.

Why are there so many ingredients?

Each herb in MoldTCM has its unique attributes, according to Traditional Chinese Medicine. Together, they form a blend designed to support general well-being.

Are the ingredients listed from the most potent to least potent?

The list of ingredients in MoldTCM isn't arranged in terms of potency. Rather, each herb is included with a specific ratio in mind to create a holistic blend, according to traditional use and practices.

Are the herbs organic?

While we appreciate the benefits of organic products, our primary goal is to make MoldTCM as affordable as possible. Unfortunately, the process to make the herbs organic would significantly increase the sales price.

Are there any drugs or chemicals in it?

MoldTCM contains a blend of traditional herbs. It doesn't contain any synthetic drugs or artificial additives.

Where do the herbs come from and are they tested for impurities?

The herbs are sourced from Min Tong Pharmaceutical in Taiwan, a company recognized by various international organizations for its manufacturing standards. They routinely test source materials for contaminants. Once imported to the USA, they undergo additional random quality assurance tests prior to processing in a cGMP certified and FDA registered facility in California, USA.

Where is the product manufactured?

MoldTCM is manufactured in a cGMP (Good Manufacturing Practice) certified and FDA registered facility in California, USA.

What are the directions for use?

Adults aged 18 or over: take 4 capsules or 2 scoops (equal to 2 grams) of powder four times a day over a 50-day course. Start by taking half the suggested dose four times per day. If you feel comfortable after the first day, you may consider increasing to the full suggested dose. If you miss a dose, try to fit it in later in the day, ensuring to leave at least 1-2 hours between doses. Staying well-hydrated can support your overall well-being during this period.

Are there any dietary restrictions while using this product?

No specific dietary restrictions or requirements are associated with MoldTCM.

Does the product interact with any medications or other supplements?

While we have not heard of any interactions with other supplements, we recommend taking MoldTCM 1-2 hours apart from any prescription medications to minimize any possible overlap. 

WARNING: Do not take this product if you are using blood thinning medication, blood pressure medication, or a pacemaker. Always consult with your healthcare provider before starting any new supplement.

Should I choose the capsules or the powder?

Both the capsule and powder forms of MoldTCM contain the same ingredients and amounts. The form you choose might depend on your personal preferences. Capsules can be more convenient for those always on the go, while the powder might be easier for those who have difficulty swallowing capsules.

What is the size of the capsules and how many should I take in a day?

The capsules are sizes 0-00, depending on the granule density at the time of manufacturing. The suggested usage is 16 capsules per day, split into four doses of 4 capsules each.

What is the source of the gelatin used in the capsules?

The gelatin in our capsules comes from both pork (porcine) and beef (bovine). Our powder version of MoldTCM does not contain any gelatin.

Can I also take activated charcoal along with MoldTCM?

Individuals often take them a few hours apart to avoid any potential interactions. Additional supplements like activated charcoal are typically not necessary when using MoldTCM as suggested.

Will it cause drowsiness or impair motor skills?

MoldTCM does not contain ingredients known to commonly cause drowsiness, affect coordination, or impede motor skills.

Will it interfere with any employment drug testing?

There are no substances in MoldTCM that are typically tested for in employment-related drug screenings.

Is it possible to accidentally take too much?

While MoldTCM does not contain toxic substances, it's always best to stick to the label directions.

Does it harm beneficial bacteria in the body?

MoldTCM is not known to affect bacterial colonies in the gut.

Is it useful for Candida?

MoldTCM was not specifically designed to address Candida or yeast infections. Some of the herbs used in this formula have been used in Traditional Chinese Medicine (TCM) practices, but the product is not specifically formulated for these conditions.

Is the formula gluten-free?

Yes, MoldTCM is gluten-free.

Can I take MoldTCM while pregnant?

We recommend consulting with your healthcare provider before considering MoldTCM during pregnancy.

Is MoldTCM safe for children or older adults?

Always consult with a healthcare provider before considering MoldTCM for children or older adults.

Does it need to be refrigerated or how should I store it?

MoldTCM does not require refrigeration. It's best to store it in a cool, dry place away from direct sunlight. The product is typically in good condition for about 2 years from the time of manufacture.

Can I order MoldTCM without one or more of the ingredients?

Yes, we can provide custom orders of MoldTCM (both powder and capsules). The quantity and 50-day period remain the same. Custom orders carry an additional $35 charge and can be ordered here

Ordering FAQs

What's the return policy?

Due to the nature of our products, we cannot accept returns. Before making your purchase, we strongly recommend reviewing the product description thoroughly and consulting with a healthcare provider. All sales are final.

Can I exchange a powder order for capsules?

Absolutely. Keep in mind that there is an additional charge of $50 for the capsules, excluding shipping fees. To arrange the exchange, kindly reach out to us for instructions.

Will sales tax be applied to my order?

We are obliged to collect sales tax for orders shipped within California.

Do you offer international shipping?

Indeed, we do. We ship to international addresses that the US Postal Service can reach. All available shipping options will be shown during checkout. Please be aware that any associated brokerage fees or border taxes for orders shipped outside the US will be the customer's responsibility.

Are your products available in physical stores?

Unfortunately, our products are not available in physical stores at the moment. We currently operate exclusively online.

When can I expect my order to arrive?

For domestic US orders, we dispatch them the next business day via USPS Priority Mail from California. The average shipping duration is 4 business days from the moment you place your order. International shipping times, however, may vary based on the region and potential border delays. We strive to ensure timely delivery, but carrier delays and adverse weather conditions are beyond our control.

What should I do if there's an issue with my order?

In the event of any issues with your order, please contact our customer service at your earliest convenience. We are committed to resolving any problems you may encounter.

Is your website secure?

Yes, our website is secure. We use the Shopify platform and employ the most up-to-date security encryption technology to safeguard your privacy and personal information.

Do you provide affiliate accounts?

We do offer affiliate accounts, with the exception of coupon sites. For more information, feel free to contact us.

Do you offer practitioner or wholesale accounts?

Indeed, we provide practitioner and wholesale pricing options to retail outlets and licensed healthcare providers. To get started, please create an account and provide us with your business/name, Employer Identification Number (EIN), a copy of your Reseller's Permit, and your website address, if applicable.

Dr. Jacque Moser



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